The person in this position must be able to do the following:

• Manage up other employees helping develop and empower them
• Create a positive work environment
• Take initiative
• Work independently
• Travel occasionally
• Be a problem solver/find solutions, and direct staff members in how to improve or fix those areas
• Help with the start up of new clinics

Schedule

• Keep an eye on schedules daily and monitors Continuing Care reports and Treatment Manager lists
• Ensures schedules are running at maximum efficiency and clinics are hitting daily/monthly goals
• Knowledge of Solution Reach
• Proactive in idea generating for new patients

Training

• Reviewing resumes, conducting interviews, offering positions
• Expert in Dentrix and other software needed to do the job of the front office
• Dentrix, Solution Reach, Dexis, E-Claims
• Train all new hires for Front Office with the help of the clinics Office Managers
• This includes doing Dentrix training for new assistants and hygienist
• Help in the training and conversion process when acquiring new practices
• Create training material to assist in the development of the staff